Sub K Reviews

I ordered from subkshop.com and ended up needing to return the item because it just wasn’t what I thought it’d be. The return info was kinda confusing like I couldn’t tell what I was supposed to do or where to send it, so I had to email them more than once just to get a straight answer.

Once they finally got the return, the refund still took foreverrr. I kept checking in and mostly got the same basic replies back, which didn’t help much. Overall it was just a messy process and yeah, I don’t think I’d order from them again.

The points are nice enough, but it takes a while before they turn into anything actually useful. It’s not terrible, and I do like getting something back, but I wish they’d explain things in plain terms instead of all the usual polished company wording that makes everything sound better than it is. Overall, it’s okay, just a bit slower and less clear than I’d like.

I actually like some of the stuff on Sub K, but so many things I wanted were out of stock when I checked. It’s not even about needing everything available all the time, it’s just frustrating when you keep coming back and nothing really seems to change.
The restocks feel kind of slow or random, and I missed a few items because there wasn’t any clear heads-up. The site itself is fine, but the stock situation definitely needs to be better.

I ordered this mostly because I wanted the photocard, but for some reason it wasn’t included. When I contacted support, they just said it depends on stock, which really wasn’t clear to me when I bought it. Disappointing overall, and I probably wouldn’t order again.

The photos and description didn’t really match what showed up. It was sort of different from what I thought I was getting

I bought through subkshop for a fan event, it ended up being way more stressful than it should have been. The info came in late, check-in was all over the place, and it felt like nobody really had clear answers. I get that events can be busy and things happen, but basic communication and organization should be expected when people are paying and planning around it. I kept checking emails and updates, but the whole process just felt messy. The event itself probably could’ve been a good time, but the disorganization kind of ruined it for me. I wouldn’t do it again

I preordered an item, and the weird part is the timeline wasn’t really obvious unless you went looking for it. Updates were hard to find, so I kept feeling like I was guessing what was happening with my order. I probably wouldn’t preorder from here again unless they make the info a lot clearer upfront

I’m not sure if I was doing something wrong, but the discount code just wouldn’t go through at checkout. I tried it more than once, and it kept failing, which was frustrating.

I ended up picking the wrong one because the variant choices weren’t clear at all. Kind of frustrating. The options just didn’t make much sense.

I ordered from Sub K and appreciated how often they sent status updates. I was expecting to have to keep refreshing the tracking page like I usually do, but they actually kept me in the loop, which was nice. Shipping did take a bit longer than I thought it would, but at least I wasn’t sitting there wondering if my order had disappeared into the void. I remember checking the email while eating leftover pizza, so clearly I wasn’t too stressed about it. Overall, it was a good experience and I’d order from them again.

I don’t know, maybe I was expecting too much, but the prices felt kind of high to me. It wasn’t terrible or anything, I just kept wondering if it was really worth what I paid. Maybe others would feel differently, but I left feeling a little unsure about it.

I was able to place an order from overseas, which was nice, but the whole checkout process felt more confusing than it needed to be. The shipping details weren’t very clear either, so I wasn’t totally sure what to expect. I also ended up waiting in a queue longer than I’d like, which made the experience feel even more annoying

I preordered an album here mainly for the exclusive POB, and overall it went fine. Shipping took a little longer than I was hoping, but the card was included and everything was packed safely. There was just something about it that made the wait feel worth it in the end.

Maybe it’s just me, but I found the site really frustrating to use. The menus felt kind of all over the place, and the search kept giving me results that didn’t make much sense. I kept having to click back and try again just to find one item, and after a while I gave up before placing an order. In my opinion, the navigation really needs to be improved

I tried to pay like normal, but the checkout kept freezing and then my card got declined for absolutely no reason. I had to start the whole thing over twice, which was ridiculous. it felt like the site just couldn’t get its act together, and I ended up giving up because I was so annoyed.

Sub K seems legit enough, and I did find people mentioning it online, which made me feel a bit better about trying it. I’ll admit, part of the hesitation is on me because I’m skeptical with sites I haven’t heard much about before.

That said, the brand still doesn’t feel super familiar to me, so I can’t say I’m fully confident yet. I’d probably use it again, but I’d definitely check recent reviews first, and they could do a better job making the site feel more established...

I ordered from Sub K and had a quick question about shipping, but it took a few days to hear back. When they finally replied, it didn’t really clear up much of that for me. My order did show up eventually, so that part was fine, but their customer service could definitely be a lot faster.

I didn’t love how the taxes and fees weren’t really clear upfront. They showed up way too late in the process, and when I reached out to support, it felt like I was getting a copy-paste answer instead of someone actually addressing the issue. Frustrating

I ordered a figure from subkshop something felt off when it arrived. The box print looked kind of blurry, and the seal didn’t match the pictures I’d seen online. The figure itself also felt cheaper than I expected, with a few loose parts and some rough paint spots. Shipping was fine, but compared to other figure shops I’ve bought from, this one didn’t give me the same confidence about authenticity. I probably wouldn’t order from them again

I’m still waiting for my order to show up. The shipping never came through, and I’ve been checking for it pretty much every day. It’s frustrating, especially since I was expecting it by now.